Route Optimization feature is now functional and working again as of 11:30pm PT 9/26/17
Posted Sep 27, 2017 - 09:03 PDT
Identified
The Route Optimization feature is currently unavailable. When trying to optimize a route you will receive an error stating "This is taking longer than usual. Something probably went wrong. :( Please try again"
Technicians have investigated and found that we receiving an error back from the the third party service that we use to calculate the most efficient stop order. We have reached out to them and are waiting for a response. We apologize for any inconvenience this is causing